FREQUENTLY ASKED QUESTIONS

Have a question about Ascénto membership, your account, programs, events, or getting involved? Start here.

MEMBERSHIP

Who can become an Ascénto member?

Ascénto welcomes people at every stage of their journey. Whether you're a student, building your career, leading a team, growing a business, retired, or simply looking to connect with comunidad, there's a place for you here.

What membership options are available?

Ascénto offers several individual membership options, including Community, Professional, Student, Solopreneur, and Retired memberships.

EXPLORE MEMBERSHIP OPTIONS →

What is the difference between Community and Professional membership?

Community Membership is our free membership option and keeps you connected to Ascénto news, opportunities, programs, and events. Registration fees may apply for select experiences.

Professional Membership includes expanded benefits such as complimentary registration for eligible Ascénto programs and events, access to the member directory, and member-only opportunities and invitations.

Is membership free for students?

Yes. Student Membership is free while you're enrolled in school. Student members have access to Ascénto programming and events at no cost, along with opportunities to connect, learn, and get involved.

BECOME A MEMBER →

How do I know when it's time to renew my membership?

Your membership renewal date is available in your member profile. You'll also receive renewal reminders as your renewal date approaches and have the option to set your membership to auto-renew so you don't lose access to your Ascénto membership benefits.

I have a question about my membership. Who should I contact?

Contact Isabella Rivera, Development Director, at [email protected] .

YOUR ASCÉNTO ACCOUNT

What is the member portal?

Your member portal is where you can manage your Ascénto membership, update your profile, renew your membership, and access member information.

How do I log in to my account?

Use the email address associated with your Ascénto membership to log in. If you don't remember your password, use the password reset option on the login page.

I'm having trouble accessing my account. Who should I contact?

Contact Isabella Rivera at [email protected] for membership and account assistance.

ORGANIZATIONAL MEMBERSHIP

I think my employer is an Ascénto organizational member. How do I get connected?

Start by checking with your organization's Ascénto contact, HR team, or ERG/BRG leadership. They can connect you to your organization's membership through the member portal. If you're not sure who manages your organization's membership, contact Isabella Rivera at [email protected] .

My organization is interested in becoming an Ascénto member. Where do we start?

We'd love to connect. Ascénto works with organizations interested in engaging their teams, building meaningful community connections, and investing in our mission across Wisconsin. Contact Isabella Rivera, Development Director, at [email protected] to get started.

I'm the key contact for my organization. How can I see who's connected to our membership?

You can view everyone currently connected to your organization's membership through your member portal. Follow the step-by-step instructions below.

VIEW STEP-BY-STEP INSTRUCTIONS →

Still need help? Contact Isabella Rivera at [email protected] .

How do I connect additional people to my organization's membership?

If you're the key contact for your organization, you can connect additional people to your membership through the member portal. Follow the step-by-step instructions below.

VIEW STEP-BY-STEP INSTRUCTIONS →

Having trouble adding someone? Contact Isabella Rivera at [email protected] .

What if we've reached the number of people included in our organizational membership?

Organizations that have reached their included membership limit have several options. You can explore upgrading your organizational membership at renewal, add additional people for $100 per person, or individuals can sign up for a Professional Membership. Contact Isabella Rivera at [email protected] to determine the best option for your organization.

We'd like to make changes to our existing organizational membership. Who should we contact?

Contact Isabella Rivera, Development Director, at [email protected] to discuss changes to your organization's membership.

PROGRAMS & EVENTS

Where can I find upcoming Ascénto programs and events?

Visit our website and event calendar to explore upcoming programs, Member Connections experiences, leadership opportunities, and community events.

I have a question about an Ascénto program or event. Who should I contact?

Contact Bryana Juarez, Program Manager, at [email protected] for questions about Ascénto programs, events, and student initiatives.

I have a question about student initiatives. Who should I contact?

Contact Bryana Juarez, Program Manager, at [email protected] for questions about student membership, student chapters, student initiatives, and related opportunities.

FUNDRAISING & GIVING

Who should I contact with a question about donating or supporting Ascénto?

Contact Isabella Rivera, Development Director, at [email protected] for questions about giving, fundraising, sponsorships, or other ways to invest in Ascénto.

MEDIA & COMMUNICATIONS

Who should I contact for media or communications inquiries?

For media inquiries, interview requests, communications, or brand-related questions, contact Rosa Aviña Zuñiga, Communications Director, at [email protected] .